How to Ride

Shuttle Information

MVgo is a fare-free public service that provides a first and last-mile transit connection from the Mountain View Transit Center to various locations throughout the city during commute hours. MVgo shuttles are wheelchair accessible and equipped with bike racks and real-time tracking equipment to provide riders with shuttle arrival predictions. Our shuttles run on weekdays during the peak commute periods, with the exception of the following holidays:

  • New Year’s Day
  • Martin Luther King, Jr Day
  • Presidents’ Day
  • Memorial Day
  • Juneteenth
  • Independence Day (4th of July)
  • Labor Day
  • Thanksgiving Day (and the Friday after)
  • Christmas Eve Day
  • Christmas Day
  • New Year’s Eve (Reduced Schedule)

To view the location of an MVgo shuttle in real-time, or to get arrival predictions, use the “Real Time Arrivals” section on our homepage.

For Mid-day, evening, and weekend connections around Mountain View, check out the Mountain View Community Shuttle.

Did your MVgo shuttle not arrive?

MVgo will reimburse commuters up to $15 for the cost of alternative transportation when an MVgo shuttle is more than 15 minutes late or leaves more than three minutes early from a designated MVgo stop. Commuters may use any form of transportation as their “last- or first-mile” connection to and/or from the Mountain View Transit Center. Read more about our Guaranteed Last-Mile Link.

Passenger Rules of Conduct

Our goal is to provide the community with a safe, comfortable trip every time they ride our shuttle.  Passengers must follow the Rules of Conduct to ensure a positive experience for all.