Programs

Guaranteed Last Mile Reimbursement

The Guaranteed Last Mile (GLM) Program will reimburse commuters up to $15 for the cost of alternative transportation when an MVgo shuttle is 15+ minutes late. Commuters may use any form of transportation as their “last- or first-mile” connection to and/or from the Mountain View Transit Center or the San Antonio Caltrain station and another MVgo shuttle stop location.

To qualify for GLM reimbursement, complete the Reimbursement Form within 30 days from the date of the trip.

Eligibility Requirements:

  • Trips must start or end at Mountain View Transit Center or San Antonio Caltrain Station and another MVgo shuttle stop location.
  • Trips must be during the MVgo shuttle service period from 6:30AM-10:30AM and 3:00PM and 7:30PM on weekdays.
  • Trips are only eligible for reimbursement when an MVgo shuttle departs more than 2 minutes early or is more than 15 minutes late from its scheduled departure time.
  • Proof of date and time of trip and trip cost must be provided.

Reimbursements will be issued to commuters via Venmo or check. Please note that Venmo reimbursements require the commuter to have an existing Venmo account or to create a new account in order to receive the reimbursement.

For questions related to this program or for reimbursement assistance, please email admin@mvgo.org.

MVgo reserves the right to modify the Program Rules, including participation requirements, eligibility and reimbursement criteria at any time and for any reason.

Mid-day Mobility

Do you take public transit to work and need an easier way to get around during the day? Take advantage of MVgo’s Mid-Day Mobility Program, which offers reimbursements of up to $15 for Uber, Lyft or taxi rides starting or ending in Mountain View between 10AM and 3PM.

To qualify for the Mid-day Mobility Program, complete the Reimbursement Form within 30 days from the date of the trip.

Eligibility Requirements:

  • Trips must occur between 10AM and 3PM on weekdays.
  • Trips must start or end in Mountain View and must occur within the Mid-Day Mobility program area (Mountain View, Sunnyvale, Los Altos, Palo Alto).
  • Proof of date and time of trip and trip cost must be provided.
  • Limit of 10 total trips per month (5 round trips).

Try Carpooling!

Save time and money by sharing a ride with neighboring commuters! 

Merge is a FREE ridematching service provided by 511.org and is intended to form ongoing commuter carpools. Join 1,000s of other Bay Area commuters looking to share rides to work and earn points and rewards through the Merge ridematching platform.  Learn more about Merge by checking out the FAQs then register here.